Zoho Translate is a translation service developed in house by Zoho to translate text into a wide range of languages. The translation is performed through a stateless API call to the same data center where your Desk organization resides. The Zoho Translate extension for Zoho Desk helps your agents view ticket conversations in their desired language. It also enables them to offer support in a customer's native language. For example, if you are on the ticket details page and you want to change the language of a customer conversation from French to English, then you can use the extension to view its translation right inside the ticket.
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