Smartflo WhatsApp Business Platform from Tata Tele Business Services simplifies customer support by seamlessly integrating your WhatsApp Business account with Zoho Desk. This integration enhances efficiency by enabling agents to manage WhatsApp queries directly within the Zoho Desk interface. Queries received via WhatsApp are automatically converted into tickets within Zoho Desk, ensuring no issues are missed. Agents can efficiently manage these tickets and thereby provide timely resolutions and enhance customer satisfaction.
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike
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