Building a successful app requires you to continually gather customer feedback. Only your customers can truly tell you what they need from your app. However, gathering input is not enough on its own. Whether the feedback is positive or critical, replying to customer reviews is a crucial step to improving customer satisfaction. It is also a great way to foster a strong relationship between you and your mobile customers. This extension helps you manage your app feedback better. It enables you to create tickets out of App Store reviews—making it easy to track them from inside Zoho Desk.
Note: Your review, along with your details (name and profile photo), will be visible to all users. The vendor will be notified (upon approval after the moderation process). They may contact you for further information to enhance their application. The review will be visible in all data centers where the extension is available.